For more than 40 years, the IAED has been the standard-setting organization for emergency dispatch and response services worldwide, and is the leading body of emergency dispatch experts. We are, first and foremost, a member-driven association working to serve the public through the professional development of dispatchers. We’re home to the top leaders, specialists, practitioners, and authorities of the industry. Our various boards and councils work on behalf of the membership—and in coordination with other influential public safety organizations—to ensure that the comprehensive system of emergency dispatching is as safe, fast, effective, and up to date as possible.
Our learning portal will be offline from 8PM MST Feb 21 – 12AM MST Feb 25. After the downtime, two exciting changes are coming: We are launching a new Emergency Dispatch Learning Portal and streamlining CDE requirements! Single disciplines, including ED-Q, will require 24 hours and each additional discipline will require 12 hours. Multi-discipline requirements will be capped at 48 hours (total hours needed regardless of disciplines). Learn more about the new learning portal and changes to CDE requirements.